Refund policy
Thank you for shopping with us at the Cara Lee Store. We strive to provide high-quality products and exceptional customer service. Please take a moment to review our refund policy.
Non-Refundable Items:
All items purchased from the Cara Lee Store are non-refundable. We do not offer refunds or exchanges for change of mind or reasons other than damage.
Damaged Items:
In the unfortunate event that your item arrives damaged, we are here to assist you. We will gladly replace your damaged items, subject to the following conditions:
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Notification: You must notify us via email at roger.corbin@cmg-ent.com within 15 days of receiving the damaged item. Please include your order number, a description of the damage, and any relevant supporting documentation such as photographs.
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Verification: Our team will review the provided information to verify the damage. We may request additional details or evidence to support your claim.
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Resolution: Once the damage is verified, we will provide you with options for resolution. This may include a replacement of the damaged item.
Please note that we reserve the right to refuse a refund or replacement if the damage was caused by improper use, mishandling, or any other factors beyond our control.
Contact Information:
If you have any questions or concerns regarding our refund policy, please contact us at roger.corbin@cmg-ent.com. Our customer service team will be happy to assist you.
Please read and understand our refund policy before making a purchase. By proceeding with your purchase, you acknowledge and agree to abide by the terms and conditions outlined in this policy.
The Cara Lee Store reserves the right to update or modify this refund policy at any time without prior notice. The revised policy will be effective from the date it is posted on our website.
Thank you for your understanding and cooperation.